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Form Settings

History Log of EventsBasic CAR Details: History Log of Events

Parent Process

NumberCAR Number	Determine the source of the CAR.: Customer? Internal ADRAD? or QMS?Choose from the drop down menu.Source of CAR Call Type	Whats happening at this stage?Is the customer going to provide more information?Is the unit being returned and in transit?Feedback/Goods Return Status	Responsible Department
Name of person creating the log.Feedback Received By false100	CAR Date	Account CodeCustomer Code	Customer Cause Code
Installation Date	Time In SERVICE	Customer CodeNameReturn Reference numberName & ReferenceName. and Return Reference	Report pending?Rework.POR Action.Inventory Action?QACQMS Action Status
At what stage was the non-conformance identified?Action Statement	Please record the PRONTO transfer number here when returning Item to QA Dept.PRONTO RETURN TRANSFER NUMBER:PRONTO transfer number	Capture the VIN number if there is a fitment or application concern.Or if it is a SAMPLE item.Or for future reference to link repeat issues with a vehicle.REGO Number and STATE	Capture the VIN number if there is a fitment or application concern.Or if it is a SAMPLE item.Or for future reference to link repeat issues with a vehicle.Vin Number

IMPORTANT FILED: this is displayed in all search screensCapture ITEM number and brief description of the issue or concern.TITLE: Item Number & Nature of ConcernItem Number combined with NATURE of CONCERN

Additional CommentsTIP: Be factual and informative. Ask questions.

	AttachmentClick to add addtional items.	Additional CommentsTIP: Be factual and informative. Ask questions.
	Attachment Click to add addtional items.	Additional CommentsTIP: Be factual and informative. Ask questions.
	Attachment Click to add addtional items.	Additional CommentsTIP: Be factual and informative. Ask questions.

Additional ACTIONS and Feedback

Pronto Item Number

Customer Lookup & Invoice & Credit Invoice Information

FREIGHT INFORMATION

FREIGHT INFORMATION

Decision

Root Cause + Some KPI

ROOT CAUSE

Cost

Immediate Supplier Actions

Immediate Supplier Actions

Export

Hidden Fields

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